We want you to be completely satisfied with your purchase. If you’re not happy with your treadmill, you have 30 days from the date of delivery to return it for a full refund. Here’s how it works:
- Eligibility: Items must be unused, in the original packaging, and in the same condition as when received.
- Return Process: Simply contact our customer support team to initiate your return. They’ll provide you with return instructions and answer any questions.
- Refund: Once we receive your item and inspect its condition, we’ll issue a full refund to your original payment method within 7 business days.
- Shipping Fees: Return shipping costs are the responsibility of the customer unless the item is defective or damaged.
Note: Clearance items and certain promotional items may not be eligible for returns. Please check individual product pages for specific return eligibility.